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Plugin installation fails on Windows – Createfile failed; code 2

Created OnJuly 26, 2020

Plugin installation fails on Windows – Createfile failed; code 2

Windows 10 Fall Update introduced a new Windows Defender feature called Controlled Folder Access to prevent ransomware from taking control of your computer. This feature seems to block some installers from copying the files to the locations required by the plugin (Documents, Public Documents), sometimes the error shown is “Createfile failed; code 2”

A workaround is to temporarily disable this new feature, install the plugin, and enable it again.

Please, follow the steps below:

Open Windows Defender Security Center

Go to Virus & threat protection – Virus & threat protection settings

Scroll down to Controlled Folder Access

Temporarily turn off Controlled Access

Run the installer

Turn Control Access back to on

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